Our cosplay wigs and custom‑made items are hand‑processed. Custom‑tailored products are non‑returnable and non‑refundable. Only defective / wrong‑item deliveries qualify for after‑sales support, you must provide clear photos within 48 hours after receiving goods. Returns for personal dislike, wrong size, or change of mind will not be accepted. If you force a return for custom goods, you shall compensate for material loss and labor cost. Shipping time: 7‑15 business days for production, plus international delivery time. Shipping cost will be shown at checkout.